Payfonte Status - Notice history

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Nov 2025
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Notice history

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Jan 2026

MTN Cameroon Collection Service Outage
ResolvedPartial outage7 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
Wave CI Disbursement Service Outage
Resolved37 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We have identified the issue and we are working with the provider to resolve it.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Performance Degradation Affecting Senegal Orange Services
ResolvedDegraded performance1 hour 3 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Dec 2025

Performance degradation affecting Wave Ivory Coast services
ResolvedPartial outage1 hour
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We have noticed an increase in pending transactions and the unavailability of various services in Ivory Coast.

    We are currently investigating the issue and will keep you informed as soon as we have an update.

DEC5
MTN Momo CI
CompletedMaintenance18 hours
  • Completed
    December 06, 2025 at 3:00 PMUTC
    Completed
    December 06, 2025 at 3:00 PMUTC
    Maintenance has completed successfully
  • In progress
    December 05, 2025 at 9:00 PMUTC
    In progress
    December 05, 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    December 05, 2025 at 9:00 PMUTC
    Planned
    December 05, 2025 at 9:00 PMUTC
    We are planning for a scheduled maintenance during that time.

Nov 2025

Performance degradation affecting Nigeria Opay services
ResolvedMajor outage54 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are experiencing an outage in the Nigeria Opay services. We are investigating the issue.

NOV19
MTN Cameroon Scheduled Maintenance
CompletedMaintenance6 hours
  • Completed
    November 19, 2025 at 12:00 PMUTC
    Completed
    November 19, 2025 at 12:00 PMUTC
    Maintenance has completed successfully
  • In progress
    November 19, 2025 at 6:00 AMUTC
    In progress
    November 19, 2025 at 6:00 AMUTC
    Maintenance is now in progress
  • Planned
    November 19, 2025 at 6:00 AMUTC
    Planned
    November 19, 2025 at 6:00 AMUTC

    Cameroon MTN will be performing maintenance and upgrades during the maintenance window on 18.11 to 19.11 between 23:00 UTC and 05:00 UTC.

Orange CI Disbursement Services Outage
ResolvedMajor outage22 hours 12 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
NOV18
MTN CI scheduled maintenance
CompletedMaintenance8 hours
  • Completed
    November 18, 2025 at 12:00 PMUTC
    Completed
    November 18, 2025 at 12:00 PMUTC
    Maintenance has completed successfully
  • In progress
    November 18, 2025 at 4:00 AMUTC
    In progress
    November 18, 2025 at 4:00 AMUTC
    Maintenance is now in progress
  • Planned
    November 18, 2025 at 4:00 AMUTC
    Planned
    November 18, 2025 at 4:00 AMUTC

    MTN CI will be performing maintenance and upgrades during the maintenance window on 17.11 between 21:00 UTC and 05:00 UTC.
    Degraded performance and outages are expected.

Airtel SmartCash PSB Outage
ResolvedMajor outage185 hours 58 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved. Thank you for your patience

  • Identified
    UTC
    Identified

    Update - This is a quick update to inform you that we are still experiencing an outage in our Nigeria Airtel deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  • Monitoring
    UTC
    Monitoring

    This is a quick update to inform you that we are still experiencing an outage in our Nigeria Airtel deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

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