Payfonte Status - Performance degradation affecting Mpesa Kenya Services – Incident details

All systems operational

Performance degradation affecting Mpesa Kenya Services

Resolved
Major outage
Started 4 months agoLasted 16 hours 5 minutes

Affected

Kenya

Major outage from 9:56 PM to 1:50 PM, Operational from 1:50 PM to 2:01 PM

MPesa - Collection

Major outage from 9:56 PM to 1:50 PM, Operational from 1:50 PM to 2:01 PM

MPesa - Disbursement

Major outage from 9:56 PM to 1:50 PM, Operational from 1:50 PM to 2:01 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    UTC
    Update

    This is a quick update to inform you that we are still experiencing instability in Kenya M-Pesa services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.