Payfonte Status - Delayed Webhook Notification from Operator – Incident details

All systems operational

Delayed Webhook Notification from Operator

Resolved
Major outage
Started 12 months agoLasted 1 hour 17 minutes

Affected

Ivory Coast

Operational from 12:15 PM to 1:22 PM, Degraded performance from 1:22 PM to 1:32 PM

Wave - Collection

Operational from 12:15 PM to 1:22 PM, Degraded performance from 1:22 PM to 1:32 PM

Updates
  • Investigating
    UTC
    Investigating

    We would like to inform you that the Payin Wave CI service is temporarily unavailable.

    We will keep you informed as soon as the service returns to normal.

    We apologize for the inconvenience.

  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are currently investigating this incident and have escalated to th provider.

  • Monitoring
    UTC
    Monitoring

    The Provider has implemented a fix and we are seeing some completed transactions. We will keep on monitoring

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident. The only affects collections

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.